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Owned and operated by HF2MM, our team is ready to answer questions about saunas, cold plunges, and red light therapy.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like barrel saunas and cold plunges may ship via freight carrier, so keep an eye on your tracking details.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door. If you have not received tracking information within 3 business days, feel free to contact us.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your wellness space, please review our Return Policy page for full details on eligibility and how to start a return.
Can I exchange my purchase for a different model?
We are happy to help you find the right match. Refer to our Return Policy for complete terms.
How do I choose between an infrared sauna and a barrel sauna?
Infrared saunas use infrared heating elements to warm you directly, making them energy-efficient and well-suited for indoor spaces. Barrel saunas use traditional convection heat and their curved design makes them a striking addition to a backyard or deck. Our product pages detail dimensions, heating methods, and wood types to help you decide.
What should I know before setting up a cold plunge?
Cold plunges need a level surface, access to a water source, and a nearby electrical outlet for temperature control. Each product listing includes setup dimensions, water capacity, and temperature range so you can plan your space. Assembly is done by the customer using the included instructions.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Reliable Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with tracking on every package.
30-Day Returns
If your sauna, cold plunge, or panel is not the right fit, our return policy has you covered.
